Price Match Promise

theballoonshop.co.uk - Price Match Promise

theballoonshop.co.uk will price match any of our products* on our website you have seen advertised at a lower price. The product needs to be advertised by another UK online authorised retailer. We will not only match the price, we will BEAT the price for you!

There are certain conditions when we are unable to price match if:

  • The product is not in stock.
  • The product is part of a multi-buy.
  • The product is on sale with the authorised retailer.
  • The product is a copy, not legitimate or a grey import.
  • The product is not identical to the one featured on our website.
  • The product has to be new, not second hand or damaged goods.
  • The product is reduced due to the authorised retailer closing down.
  • Price match cannot be used in conjunction with any other promotion or offers.
  • The product is on sale through auction sites such as Amazon Marketplace and EBay.

 

By Email:

Please email sales@theballoonshop.co.uk with a URL link or screen shot of the product showing its price. We will then email you back a discount code, within 24hours (Monday to Friday 8.30am – 5.00pm) excluding bank holidays.

By Telephone:

Alternatively you are welcome to call our Customer Services line between the hours of 8.30am – 5.00pm Monday to Friday on 01257 795150

* Price match promise is not applicable to any of our personalised and bespoke items such as balloons in a box, personalised sashes, and personalised balloons.

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